When remote support is not an option or further investigation is required, then on-site support is the most effective way of troubleshooting hardware issues.
Plum IT Services
Search
Recent Posts
- Embracing Sincerity and Integrity: Our Commitment to First-Class Service at Plum
- Social Media and Deep Fake AI: Face / Off
- Safeguarding Charities and Schools: Detecting Impersonation Scam Emails
- Search Engines vs. Generative AI: Exploring the Evolution of Information Retrieval for Charities
- Everything ICT Framework
TESTIMONIALS
“At St Joseph’s, Ji and his team, are always ready and willing to support us in any way that they can. They were innovative in thinking ahead, putting a system in place for us in the event of school closure. This was well before it became a reality. This ensures that we had an online platform for teaching remotely and all teachers and support staff could access this as soon as it was needed. Throughout the year, when we have needed support, Ji has been able to resolve our issues remotely and he has always answered our questions and solved our problems efficiently and remarkably quickly.”
Headteacher, St Joseph's Catholic Primary School
“As a charity with 30 staff, we needed to migrate our IT systems to the cloud. Plum IT Services were able to save us thousands of pounds on this project. Plum managed the whole process for us – setting up Sharepoint sites, ensuring staff were familiar with the new cloud environment and migrating all of our data speedily and securely. Plum also configured 29 new laptops and supported their roll out to our staff with remote and telephone support whenever they had any teething problems. Plum also identified that we had been charged around £200 per month for Microsoft licences when these should have been free to us as a charity, thereby saving us even more money! Plum have been fantastic throughout and we look forward to working with them for many years to come!”
Charity IT Manager
"We as a school are extremely happy with the service Plum innovations offer us. They are very professional and knowledgeable in their skills. Not to mention hard working, pleasant and at the same time very friendly to work with. No job is too small or too big for them. Although they come to us fortnightly, they are always responsive and reliable and always to hand just a phone call away should the need arise. Where possible, they will resolve any issues remotely without the need to get an engineer onsite. We would be very happy to recommend Plum Innovations to other schools and organisations as their services is excellent now as it was when we first signed up."
Nikki Sahota, School Business Manager, St Margaret Clitherow RC Primary School